Facilities

Mezcal Hotel Cancún Amenities

Mezcal Hotel Cancun offers a range of amenities, including a restaurant, bar, and BBQ facilities, along with a shared kitchen for guest convenience. The hotel provides free Wi-Fi in public areas, air-conditioned, non-smoking rooms, and private bathrooms with showers, towels, and toiletries. Guests can enjoy an outdoor swimming pool with sun loungers, a sun terrace, and yoga classes. Entertainment options include live music, movie nights, bike tours, pub crawls, and snorkeling or diving at an additional charge.

The hotel features a 24-hour front desk, concierge service, luggage storage, daily housekeeping, and business facilities. Safety measures include CCTV surveillance, fire extinguishers, and key card access. Additional amenities are airport shuttles, bicycle rentals, and car hire are available for an extra fee. The property offers free public parking, accessible and street parking, and is designed for adults only. Languages spoken by staff include English and Spanish.

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    Activities
  • Movie nights
  • Diving
  • Walking tours
  • Snorkelling
  • Bike tours
  • Live music/performance
  • Pub crawls
Business Facilities
  • Fax/photocopying
Cleaning Services
  • Daily housekeeping
Cleanliness & disinfection
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
Common Areas
  • Outdoor furniture
  • Shared kitchen
  • Sun terrace
  • Garden
  • Terrace
Entertainment & Family Services
  • Entertainment staff
  • Evening entertainment
Food & Drink
  • Restaurant
  • Bar
  • BBQ facilities
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
Front Desk Services
  • Invoice provided
  • Luggage storage
  • 24-hour front desk
  • Lockers
  • Concierge service
General
  • Parking
  • Free parking
Miscellaneous
  • Non-smoking rooms
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Adult only
Physical distancing
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Cashless payment available
Pool and Spa
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Yoga classes
  • Swimming Pool
  • Shallow end
  • Swimming pool
  • Outdoor pool (all year)
  • Outdoor pool
Safety & security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Services
  • Internet services
  • WiFi
  • Free WiFi
Transportation
  • Shuttle service (additional charge)
  • Airport shuttle
  • Street parking
  • Airport shuttle (additional charge)
  • Accessible parking
  • Airport pick up
  • Shuttle service
  • Car hire
  • Airport drop off

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